Modern Storage® Unpacked™
Hosted by Kaylee and Hannah. Real conversations about self storage, growth, and the business of space.
May 20, 2026
MODERN STORAGE® Unpacked™ | What Every Storage Facility Manager Should Know 📦🎙️
Hannah sits down with Mike, an experienced facility manager overseeing one of Modern Storage's largest locations, to talk through what it actually takes to run a self storage facility well. They cover the daily responsibilities that keep operations on track, from customer service and team leadership to the operational habits that separate good managers from great ones. This episode is a practical guide for anyone managing or aspiring to manage a storage facility.
May 13, 2026
MODERN STORAGE® Unpacked™ | What the Best Self-Storage Operators Do 📦🚀
Kaylee and Hannah break down what separates good self storage facilities from great ones, examining the habits and strategies that top-performing operators consistently use. The conversation covers operations, customer experience, marketing, and team execution with practical insights applicable to both new and established facilities.
May 6, 2026
MODERN STORAGE® Unpacked™ | Customer Predictions – What Tenants Really Mean 📦👀
Kaylee and Hannah decode the most common things self storage tenants say versus what they actually mean. The episode breaks down habits like skipping labels or relying on memory to find stored items, and explains why these choices often create problems down the line. Both tenants and operators will walk away with a clearer picture of how small decisions at move-in can have real consequences later.
April 29, 2026
MODERN STORAGE® Unpacked™ | ISS World Expo Vlog – Behind the Scenes in Las Vegas 🎰📦
Kaylee and Hannah take you inside ISS World Expo 2026 in Las Vegas for a behind-the-scenes vlog episode covering the full conference experience. From setting up the Modern Storage booth to recording live interviews and walking the expo floor, this episode captures what the self storage industry's biggest annual event actually looks like on the ground. If you've ever wondered what ISS World Expo is like as an attendee, operator, or vendor, this episode gives you a real look.
April 22, 2026
MODERN STORAGE® Unpacked™ | ISS World Expo Day 2 – Industry Conversations & Expo Recap
Kaylee and Hannah wrap up their coverage of ISS World Expo 2026 with Day 2 highlights from the show floor. They sit down with industry professionals from StoreIT, Central States, Wilshar Steel, and Bid13 to cover topics spanning self storage operations, construction, and auctions. The episode offers a ground-level look at the conversations and companies shaping the industry right now.
April 20, 2026
Wayde breaks it down for us!
Recorded at ISS World Expo, this episode features Wayde from StoreIT explaining how blending people with technology can extend facility hours and improve the overall customer experience. Hosts Kaylee and Hannah dig into what this hybrid approach looks like in practice and why it matters for storage operators thinking about the future of their facilities.
April 16, 2026
MODERN STORAGE® Unpacked™ | ISS World Expo Series (Part 1)
Kaylee and Hannah bring listeners directly to the ISS World Expo in Las Vegas with Part 1 of their live series from the show floor. They sit down with representatives from Storable, K.I.S.S., Matthews Real Estate Investment Services, and On The Move to discuss the trends and companies shaping the self storage industry. This episode offers a ground-level look at where the industry is heading, straight from the people building it.
April 8, 2026
Modern Storage® Unpacked | What If Self Storage Didn’t Exist?
Kaylee and Hannah tackle a thought-provoking question: what would everyday life look like if self storage never existed? They walk through real-world scenarios including home renovations, military relocations, and major life transitions to show how much people rely on storage without realizing it. The episode reveals just how deeply self storage is woven into the way people manage change, stress, and the stuff that comes with both.
April 1, 2026
Modern Storage® Unpacked | Moving Season: Using Storage to Find the Calm in all the Chaos
Moving season brings a unique kind of chaos, and this episode of Modern Storage Unpacked breaks down how a storage unit can simplify the process whether you are downsizing, upsizing, or selling a home. Hosts Kaylee and Hannah walk through practical strategies for using storage before, during, and after a move to reduce stress and stay organized. If a move is on your horizon, this episode gives you a clear game plan.
March 25, 2026
ISS World Expo Preview | Modern Storage® at Inside Self Storage 2026
Kaylee and Hannah preview the ISS World Expo, one of the self storage industry's largest annual events, taking place April 8th and 9th in Las Vegas. The episode covers what attendees can expect from Inside Self Storage's gathering of owners, operators, vendors, and innovators from across the country. Modern Storage will be on the ground at the event, making this a must-listen for anyone planning to attend or follow along remotely.
March 23, 2026
Modern Storage® Unpacked is Going to Vegas | ISS World Expo
Kaylee and Hannah are heading to the ISS World Expo in Las Vegas and break down what the event is, why it matters to the self storage industry, and what they plan to cover while they are there. Listeners get a preview of the interviews, networking, and expo floor content coming from the trip. If you are attending ISS this year, this episode is your invitation to connect with the show in person.
March 21, 2026
I'm Still Shopping Around!
In this clip from Modern Storage Unpacked, Kaylee and Hannah tackle one of the most common objections in self storage sales: 'I'm still shopping around.' Hannah walks through how asking the right questions, specifically what matters most to the customer, can shift the conversation and move a hesitant prospect toward a decision. The episode focuses on building trust and matching tenants to the right solution rather than pushing for a close.