Marketing & Growth

Jan 19, 2026

Kaylee and Hannah break down why your self storage facility's online reputation is one of the most powerful factors driving new rentals. They cover what potential tenants find when they search for your facility and how reviews, ratings, and response habits shape their decision before they ever visit. If you are not actively managing your online presence, this episode explains what is at stake and where to start.

Oct 24, 2024

Kaylee and Hannah celebrate a major milestone: Modern Storage's West Little Rock location has surpassed 2,000 Google reviews. The episode reflects on what it takes to earn that kind of customer trust and why online reviews matter for self storage businesses. It's a behind-the-scenes look at how consistent customer service translates into real, measurable reputation growth.

Sep 28, 2023

Kaylee and Hannah break down what makes a self storage facility worth choosing, using Google reviews and search signals as a lens for evaluating quality. The episode looks at what top-rated storage facilities have in common and why Modern Storage stands out in the Arkansas market. Listeners walk away with a clearer picture of what to look for before signing a storage lease.

Oct 28, 2020

Kaylee and Hannah dig into the wave of five-star reviews rolling in since Modern Storage Bentonville opened its doors in August. They break down what customers are raving about, from modern amenities to standout service, and what sets this facility apart from the typical storage experience.