Facility Management

May 20, 2026

Hannah sits down with Mike, an experienced facility manager overseeing one of Modern Storage's largest locations, to talk through what it actually takes to run a self storage facility well. They cover the daily responsibilities that keep operations on track, from customer service and team leadership to the operational habits that separate good managers from great ones. This episode is a practical guide for anyone managing or aspiring to manage a storage facility.

Mar 16, 2026

Kaylee and Hannah tackle one of the most common questions in self storage: why does a tenant need insurance on their unit? Hannah explains that storage insurance exists to protect the renter's belongings, not the facility, and covers situations the storage operator simply cannot control. This episode is a straightforward breakdown of why insurance is a practical necessity for anyone storing valuables.

Mar 11, 2026

Spring and summer bring peak traffic to self storage facilities, and this episode of Modern Storage Unpacked gives owners, operators, and managers a practical roadmap for getting their properties ready. Hannah and Kaylee walk through the steps you can take right now to make sure your facility is prepared to handle the busy season with confidence.

Mar 4, 2026

Hannah sits down with Mike to walk through the full conversion of Modern Storage's Hot Springs facility, a former local skating rink transformed into a modern self storage property. The episode covers how to evaluate an existing build for adaptive reuse potential, making it a practical listen for storage operators, developers, and vendors exploring value-add opportunities. If you are considering a conversion project, this episode breaks down the process from the ground up.

Mar 3, 2026

In this episode, Kaylee and Hannah explore the history behind Modern Storage's Hot Springs facility, which was once a beloved local skating rink called Skateland. Hannah sits down with Mike to find out whether tenants ever share memories of the space, and the stories range from romantic beginnings to memorable falls on the rink floor. It is a look at how self storage facilities can become part of a community's long-term story.

Feb 18, 2026

Hannah and Kaylee break down the storage auction process from the facility side, reacting to Harrison Nevel's viral video about bidding on an abandoned unit. The episode covers what actually happens before a unit goes to auction, including the steps facilities take and what operators are responsible for managing. It is a practical look at a process that looks simple from the outside but involves more than most people realize.

Jan 19, 2026

Kaylee and Hannah break down why your self storage facility's online reputation is one of the most powerful factors driving new rentals. They cover what potential tenants find when they search for your facility and how reviews, ratings, and response habits shape their decision before they ever visit. If you are not actively managing your online presence, this episode explains what is at stake and where to start.

Dec 19, 2025

Hannah and Kaylee tackle a question that has crossed every storage renter's mind: do bugs actually freeze inside a storage unit during winter? The episode breaks down how temperature and climate control affect pest activity and what renters can do to keep insects out of their units year-round. If you have ever hoped the cold was doing the pest control work for you, this episode has the honest answer.

Dec 3, 2025

Hannah and Les return to the construction site for an on-the-ground update on Modern Storage's newest facility. This episode covers what has changed since the last visit, walking through real construction progress and the behind-the-scenes realities of building, redesigning, or converting a property into a modern self storage location.

Nov 30, 2025

Kaylee and Hannah take the Modern Storage box truck out for a real-world run to the storage units, turning a practical errand into a candid look at how self storage facilities operate on the ground. The episode captures the kind of hands-on, no-nonsense perspective that sets this podcast apart from purely theoretical industry talk. If you want to see what actually happens when you show up and get to work, this one delivers.

Oct 8, 2025

Hannah and Tyler break down everything you need to know about storing boats and RVs for the off-season, including how to properly prep your vehicle before it goes into storage. The episode covers practical winterization tips and explains the benefits of using Modern Storage for recreational vehicle storage. Whether you own an RV, a boat, or both, this episode gives you a clear plan for keeping your investment protected through the colder months.

Oct 1, 2025

Kaylee and Hannah tackle one of the less glamorous realities of self storage: pests. This episode covers practical strategies for keeping your storage unit free of insects, rodents, and other unwanted visitors, with advice on storing seasonal items safely and protecting your belongings year-round.

Sep 3, 2025

Kaylee and Hannah trade self storage talk for stadium lots in this game-day episode, covering tailgating hacks, must-have gear, and how fans build impressive setups from the back of a truck. They share real game-day stories and practical tips for packing everything you need into totes and coolers without the chaos. It is a lighter episode that still speaks to the organizers and planners in the Modern Storage Unpacked audience.

Aug 26, 2025

Kaylee and Hannah break down exactly what fits inside a 10x15 storage unit, covering furniture, appliances, seasonal items, and more. Whether you are moving, downsizing, or decluttering, this episode gives you a practical framework for planning your storage needs. You will also walk away with expert tips on how to pack and organize a 10x15 unit to make the most of every square foot.

Aug 15, 2025

Mike from Modern Storage takes listeners on a guided tour of the most popular climate-controlled unit sizes, showing exactly what fits in each space. This episode is a practical resource for anyone trying to choose the right unit for furniture, seasonal items, business inventory, or personal belongings. If you want to skip the guesswork and reserve with confidence, this is the episode to start with.

Aug 11, 2025

Kaylee and Hannah tackle the surprisingly common question of whether someone can legally live inside a self storage unit. The answer is a hard no, and this episode breaks down exactly why, covering the safety risks, legal consequences, and liability issues for both tenants and facility operators. If you have ever wondered where the line is drawn, this episode makes it crystal clear.

Jul 30, 2025

Hannah sits down with Les from Richardson Builders to pull back the curtain on what goes into building a Modern Storage facility from the ground up. The conversation covers site selection, climate-controlled unit construction, and the design decisions that separate Modern Storage from competitors. If you have ever wondered what happens before the first storage unit opens its doors, this episode breaks it down.

Jul 15, 2025

Kaylee and Hannah walk listeners through the most popular storage unit sizes available at Modern Storage, breaking down exactly what fits inside each one. This episode is a practical guide for anyone trying to figure out how much space they actually need before renting a unit.

Jul 9, 2025

Kaylee, Hannah, and guest Caleb break down one of the most common self storage questions: what size unit do you actually need? The episode covers the most popular unit sizes, what each size can realistically hold, and how to maximize every square foot of your space. Caleb also shares practical organization tips and storage hacks to help renters get the most out of their unit.

Jul 8, 2025

Kaylee and Hannah break down self storage unit sizes to help you figure out exactly how much space you actually need. From small lockers to large drive-up units, this episode covers what fits where and how to avoid paying for more square footage than necessary. If you have ever stood in a storage facility unsure which unit to rent, this episode gives you a practical framework for making the right call.

Jun 30, 2025

Kaylee and Hannah break down what you should never leave inside a storage unit during summer, starting with a cautionary tale about chest freezers that were not properly cleaned out before being stored in the heat. This episode covers common storage mistakes that can lead to damage, odors, and seriously unpleasant surprises. If you are planning to store items through the warmer months, this one is worth a listen before you load up the unit.

Jun 18, 2025

In Episode 17 of Modern Storage Unpacked, Kaylee and Hannah dig into spring cleaning with practical storage hacks designed to help you cut through clutter and make better use of your space. They cover how to decide what to keep versus toss, how to organize your storage unit more efficiently, and how to finally deal with the items you forgot you were even storing.

Jun 2, 2025

In Episode 15 of Modern Storage Unpacked, Kaylee and Hannah get personal about what they actually keep in their own storage units. Hannah opens up about some surprising and slightly embarrassing items, including a Care Bear collection she was not planning to advertise. The conversation uses humor and honesty to explore a side of self storage that most people relate to but rarely talk about.

May 28, 2025

In Episode 14, Hannah and guest Tyler dig into some of the strangest and most unsettling storage unit stories from across the industry and the internet. From bizarre forgotten finds to shocking cases of neglect, the episode covers real tales that reveal just how unpredictable self storage can be. If you work in the industry or are just curious about what really goes on behind those roll-up doors, this one is worth a listen.

May 21, 2025

In Episode 13 of Modern Storage Unpacked, Kaylee and Hannah tackle the viral trend of people attempting to live in self storage units. They dig into why this phenomenon keeps surfacing on social media, what it reveals about broader housing challenges, and what storage operators need to know about the legal and practical realities of unauthorized occupancy.

May 20, 2025

Kaylee and Hannah dig into the viral trend of people converting self storage units into makeshift living spaces. The episode breaks down why this keeps happening, what it means for storage facility operators, and the real legal and safety issues at stake. If you manage or own a storage facility, this one is worth your time.

May 8, 2025

Kaylee and Hannah break down how storage auctions have shifted from in-person bidding battles to fully online platforms, changing the game for buyers and facility operators alike. The episode explores what this evolution means for the self storage industry and how both seasoned auction hunters and newcomers are adapting to the digital format.

Apr 23, 2025

Kaylee and Hannah break down the factors that drive storage unit pricing, including location, demand, timing, and available amenities. Whether you are renting for the first time or looking to get a better deal on an existing unit, this episode gives you practical knowledge to make a confident decision. Tune in for insider tips straight from the self storage industry.

Apr 11, 2025

Hannah breaks down the real risks of kiosk-only self storage facilities, where the absence of on-site staff creates serious security blind spots. Without human oversight, break-ins and other incidents can go unnoticed for far too long. This episode is a must-listen for storage operators and renters who assume automation alone is enough to keep a facility safe.

Mar 26, 2025

In Episode 4 of Modern Storage Unpacked, Kaylee and Hannah make the case for choosing a self storage unit over your garage. They cover the practical advantages of storage facilities, including climate control, security features, and the value of reclaiming usable space at home. If you have been defaulting to the garage out of habit, this episode gives you concrete reasons to rethink that choice.

Mar 24, 2025

In Episode 4 of Modern Storage Unpacked, Kaylee and Hannah make the case for using a storage unit instead of letting your garage absorb the overflow. They explore how a storage unit functions as a blank canvas, giving you the freedom to organize your belongings on your own terms. If a cluttered garage has been a persistent frustration, this episode offers a practical perspective shift.

Mar 17, 2025

Kaylee and Hannah break down the most common self storage mistakes people make and how to avoid them. This episode covers practical organization strategies to keep your unit functional, accessible, and efficient. If you've ever opened a storage unit and instantly regretted how you packed it, this episode is for you.

Feb 12, 2025

Kaylee and Hannah explore the many ways people use self storage units beyond simply stashing extra belongings. From creative hobby spaces to seasonal organization solutions, a storage unit can serve far more purposes than most people realize. This episode breaks down practical and unexpected uses that make renting a unit a smarter investment.

Jan 13, 2025

Kaylee and Hannah walk through the right way to store a vehicle in a self storage unit, covering the key steps to protect your car during short or long-term storage. The episode draws on the expertise of Modern Storage, a self storage provider based in Arkansas. If you have ever wondered whether you are storing your vehicle correctly, this episode gives you a clear, practical answer.

Nov 16, 2024

Kaylee and Hannah break down the size and versatility of RV storage units at Modern Storage, including what actually fits inside a space as large as 36 by 50 feet. The episode challenges the assumption that RV units are only for RVs, opening up options for anyone needing oversized storage. Listeners near Bentonville or Shackleford will come away knowing exactly what to ask about when they visit.

Nov 9, 2024

Kaylee and Hannah break down the 10x25 storage unit size in a way that actually sticks, including a cartwheel measurement you have to hear to believe. This unit size is one of the most practical options for people moving or downsizing, with enough room to hold the full contents of a three-bedroom home. If you have ever wondered whether a 10x25 is the right fit for your needs, this episode gives you a clear, no-guesswork answer.

Oct 31, 2024

Kaylee and Hannah dig into what makes on-site facility staff such a critical part of the self storage experience. The episode explores how having knowledgeable, responsive employees on the ground affects customer confidence, security, and day-to-day facility operations. If you have ever wondered what separates a well-run storage facility from a neglected one, staffing is a big part of the answer.

Sep 17, 2024

Kaylee and Hannah break down exactly what fits inside a 5x5 storage unit, one of the most popular sizes for renters who need a small but practical space. From full-size mattresses to seasonal decor, this episode gives you a clear picture of how to make the most of 25 square feet. If you have been unsure whether a 5x5 is the right fit for your needs, this episode gives you the answer.

Sep 3, 2024

Kaylee and Hannah break down the dimensions of a 5x10 storage unit in one of their more creative demonstrations, measuring the space using cartwheels. The episode also covers how Modern Storage's experts help customers choose the right unit size without any pressure to upgrade.

Aug 31, 2024

Kaylee and Hannah break down everything you need to know about 10x20 drive-up storage units at Modern Storage. They cover what fits in these larger units, from small vehicles to oversized furniture, and explain why drive-up access makes loading and unloading significantly easier. If you are sizing up your storage options, this episode gives you a practical look at whether a 10x20 unit is the right fit.

May 24, 2024

Kaylee and Hannah pull back the curtain on one of Modern Storage's standout perks: a free moving box truck available to new tenants. This episode covers how the facility maintains the truck and why keeping it clean is part of their broader commitment to a quality storage experience. If you are moving and need a facility that goes beyond just square footage, this one is worth a listen.

May 11, 2024

Kaylee and Hannah dig into spring cleaning season and what it means for self storage customers. They cover how decluttering often reveals a need for more space and how Modern Storage facilities are set up to help people organize and store their belongings with confidence. If you've been putting off a seasonal cleanout, this episode gives you practical reasons to get started.

Mar 4, 2024

Kaylee and Hannah explore how self storage facilities can offer more than just a unit. This episode looks at value-added amenities like on-site computers, fax machines, and printers that help storage operators stand out and give customers a better experience. If you manage or are considering a storage facility, this is a practical conversation about differentiating your business.

Jan 8, 2024

Kaylee and Hannah break down the benefits of climate-controlled storage and help listeners figure out whether it is the right choice for their belongings. The episode covers what makes climate control worth the investment, especially for items stored long-term. If you are on the fence about your storage options, this episode gives you the information you need to make a confident decision.

Dec 11, 2023

Kaylee and Hannah take listeners inside Modern Storage's newest facility in Springdale, Arkansas. The episode highlights what sets this location apart, from its design and climate-controlled units to the amenities that make it worth a visit. If you're looking for self storage in Northwest Arkansas, this episode gives you a firsthand look before you ever walk through the door.

Nov 29, 2023

Kaylee and Hannah take listeners inside a Modern Storage facility in Springdale, Arkansas, giving a firsthand look at what to expect when you rent a storage unit. The episode highlights the experience of visiting a Modern Storage location, from arrival to getting settled into your unit. If you are considering self storage in Arkansas, this episode shows why Modern Storage stands out as a local option worth visiting.

Nov 20, 2023

Kaylee and Hannah take listeners inside what makes Modern Storage stand out from a typical self storage facility. From climate-controlled units to a store-in-style experience, this episode breaks down why Modern Storage has built a loyal following across Arkansas. If you have never visited one of their locations, this episode will show you exactly what to expect.

Oct 27, 2023

Kaylee and Hannah break down the different storage unit sizes available at Modern Storage, with a close look at what you can actually fit inside a 5x15 unit. This episode gives listeners a practical sense of how to match their storage needs to the right unit size before committing to a rental.

Jun 28, 2023

Kaylee and Hannah take listeners inside Modern Storage's newest location in Springdale, Arkansas. The episode covers what makes this facility stand out and what customers in the area can expect from the Modern Storage experience. If you are curious about self storage options in Northwest Arkansas, this is a good place to start.

Feb 17, 2023

Kaylee and Hannah break down Modern Storage's smart unit technology, which lets renters access their storage units without a traditional key. The episode covers how keyless entry works in practice and why this feature is changing the self storage experience for everyday customers.

Apr 23, 2020

During the COVID-19 pandemic, the Modern Storage team shares how they kept their self storage facilities clean and disinfected while maintaining a positive attitude. The episode highlights their lighthearted approach to daily sanitization routines, including a bit of dancing to keep spirits up. It is a behind-the-scenes look at how a storage operator stayed committed to safety and community during an uncertain time.

Jan 6, 2020

Kaylee and Hannah walk through the security features built into every Modern Storage location, explaining how each element works to protect your belongings. The episode covers what to look for when choosing a secure storage facility and why Modern Storage takes a consistent, standards-driven approach across all its properties. If you want to store with confidence, this episode breaks down exactly what that looks like in practice.

Aug 2, 2019

In this playful episode, Modern Storage specialist Matt takes on the role of captain and guides listeners through a Shark Week-inspired tour of Modern Storage units. The episode puts a fun spin on storage sizing by exploring just how much space you actually get inside a unit. If you have ever wondered what fits in a storage unit, this one answers the question in the most unexpected way.

Mar 28, 2019

The Modern Storage West Little Rock team proves that self storage can have a personality. This lighthearted episode features a spring cleaning dance video that doubles as a reminder to declutter and get organized for the season. It is a quick, fun watch for anyone who needs a little motivation to finally tackle that storage project.

Mar 4, 2019

Kaylee and Hannah break down the rules for renting a storage unit at Modern Storage, covering what state and federal law allow and prohibit. They share the top 5 things you can store and the top 5 items that are off-limits. If you want to rent smart and stay compliant, this episode gives you exactly what you need to know before you sign a lease.

Mar 4, 2019

Kaylee and Hannah walk through the climate-controlled unit options available at Modern Storage West Little Rock, covering all seven size options from a compact 4x4 to a spacious 10x20. This episode is a practical guide for anyone trying to figure out which unit size fits their needs before they rent. If you are considering climate-controlled storage in the West Little Rock area, this is a good place to start.

Jan 29, 2019

This episode takes viewers inside the display unit center at Modern Storage West Little Rock, where staff walk through available storage unit sizes so customers can see exactly what fits their needs before signing a lease. It is a practical, visual guide to choosing the right storage space with confidence.