Operations

Mar 10, 2026

Kaylee and Hannah break down why self storage operators should regularly test their own online rental process from the customer's perspective. Friction in your checkout flow costs you tenants, and the standard is simple: if it is not as easy as ordering on Amazon, it needs work. Small fixes to your website and reservation experience can have a direct impact on conversions.

Jan 21, 2026

Hannah and Kaylee break down the operational insights self storage operators need heading into 2026, with a focus on technology adoption and modern marketing strategies. The conversation is built around practical steps operators can take right now to run more efficient facilities and compete more effectively in today's market.

Apr 23, 2025

Kaylee and Hannah break down the factors that drive storage unit pricing, including location, demand, timing, and available amenities. Whether you are renting for the first time or looking to get a better deal on an existing unit, this episode gives you practical knowledge to make a confident decision. Tune in for insider tips straight from the self storage industry.

Apr 21, 2025

In episode 9 of Modern Storage Unpacked, Kaylee and Hannah explore how location drives self storage pricing, using the stark contrast between San Francisco and Omaha, Nebraska as a real-world example. They break down the factors behind regional price differences and share practical advice for finding the best storage rate in your area.

Sep 28, 2024

Kaylee and Hannah break down what it means to find genuinely competitive storage rates and why price matters when choosing a self storage facility. This episode looks at how Modern Storage stacks up in the market and what renters should know before signing a lease. If you are shopping for storage and want to make sure you are getting real value, this episode gives you a clear starting point.