Operations

Jun 3, 2026

Modern Storage® takes on the minimalism trend dominating social media and asks the real question: is decluttering culture actually hurting the self-storage industry? This episode breaks down what the data and occupancy rates suggest about whether Americans are truly owning less. Spoiler alert — storage facilities are still full, and this episode explains why.

May 27, 2026

Modern Storage® pulls back the curtain on the marketing strategies that actually drive results for self storage businesses. This episode breaks down the golden ideas operators should be using right now to stand out in a competitive market. Whether you run a single facility or a growing portfolio, the tactics covered here apply directly to how you attract and retain tenants today.

May 20, 2026

Modern Storage® sits down with Mike, an experienced facility manager overseeing one of Modern Storage®'s largest locations, to talk through what it actually takes to run a self storage facility well. They cover the daily responsibilities that keep operations on track, from customer service and team leadership to the operational habits that separate good managers from great ones. This episode is a practical guide for anyone managing or aspiring to manage a storage facility.

May 13, 2026

Modern Storage® breaks down what separates good self storage facilities from great ones, examining the habits and strategies that top-performing operators consistently use. The conversation covers operations, customer experience, marketing, and team execution with practical insights applicable to both new and established facilities.

May 6, 2026

Modern Storage® decodes the most common things self storage tenants say versus what they actually mean. The episode breaks down habits like skipping labels or relying on memory to find stored items, and explains why these choices often create problems down the line. Both tenants and operators will walk away with a clearer picture of how small decisions at move-in can have real consequences later.

Apr 29, 2026

Modern Storage® takes you inside ISS World Expo 2026 in Las Vegas for a behind-the-scenes vlog episode covering the full conference experience. From setting up the Modern Storage® booth to recording live interviews and walking the expo floor, this episode captures what the self storage industry's biggest annual event actually looks like on the ground. If you've ever wondered what ISS World Expo is like as an attendee, operator, or vendor, this episode gives you a real look.

Apr 22, 2026

Modern Storage® wraps up their coverage of ISS World Expo 2026 with Day 2 highlights from the show floor. They sit down with industry professionals from StoreIT, Central States, Wilshar Steel, and Bid13 to cover topics spanning self storage operations, construction, and auctions. The episode offers a ground-level look at the conversations and companies shaping the industry right now.

Apr 20, 2026

Recorded at ISS World Expo, this episode features Wayde from StoreIT explaining how blending people with technology can extend facility hours and improve the overall customer experience. Hosts Modern Storage® digs into what this hybrid approach looks like in practice and why it matters for storage operators thinking about the future of their facilities.

Apr 16, 2026

Modern Storage® brings listeners directly to the ISS World Expo in Las Vegas with Part 1 of their live series from the show floor. They sit down with representatives from Storable, K.I.S.S., Matthews Real Estate Investment Services, and On The Move to discuss the trends and companies shaping the self storage industry. This episode offers a ground-level look at where the industry is heading, straight from the people building it.

Apr 8, 2026

Modern Storage® tackles a thought-provoking question: what would everyday life look like if self storage never existed? They walk through real-world scenarios including home renovations, military relocations, and major life transitions to show how much people rely on storage without realizing it. The episode reveals just how deeply self storage is woven into the way people manage change, stress, and the stuff that comes with both.

Apr 1, 2026

Moving season brings a unique kind of chaos, and this episode of Modern Storage® Unpacked breaks down how a storage unit can simplify the process whether you are downsizing, upsizing, or selling a home. Hosts Modern Storage® walks through practical strategies for using storage before, during, and after a move to reduce stress and stay organized. If a move is on your horizon, this episode gives you a clear game plan.

Mar 25, 2026

Modern Storage® preview the ISS World Expo, one of the self storage industry's largest annual events, taking place April 8th and 9th in Las Vegas. The episode covers what attendees can expect from Inside Self Storage's gathering of owners, operators, vendors, and innovators from across the country. Modern Storage® will be on the ground at the event, making this a must-listen for anyone planning to attend or follow along remotely.

Mar 23, 2026

Modern Storage® are heading to the ISS World Expo in Las Vegas and break down what the event is, why it matters to the self storage industry, and what they plan to cover while they are there. Listeners get a preview of the interviews, networking, and expo floor content coming from the trip. If you are attending ISS this year, this episode is your invitation to connect with the show in person.

Mar 21, 2026

In this clip from Modern Storage® Unpacked, Modern Storage® tackles one of the most common objections in self storage sales: 'I'm still shopping around.' Modern Storage® walks through how asking the right questions, specifically what matters most to the customer, can shift the conversation and move a hesitant prospect toward a decision. The episode focuses on building trust and matching tenants to the right solution rather than pushing for a close.

Mar 18, 2026

Modern Storage® breaks down her top strategies for handling sales objections in self storage, covering both phone and in-person interactions. This episode focuses on how storage facility teams can listen more effectively, respond to customer concerns with confidence, and turn hesitation into a closed rental. If you work in self storage sales or manage a facility team, this episode gives you practical tools you can use right away.

Mar 16, 2026

Modern Storage® tackles one of the most common questions in self storage: why does a tenant need insurance on their unit? Modern Storage® explains that storage insurance exists to protect the renter's belongings, not the facility, and covers situations the storage operator simply cannot control. This episode is a straightforward breakdown of why insurance is a practical necessity for anyone storing valuables.

Mar 13, 2026

Modern Storage® breaks down why leadership preparation before the spring and summer rush is critical for self storage facilities. Owners, operators, and managers who train their teams early on systems, processes, and customer interactions will be better positioned when traffic picks up. This episode is a practical reminder that busy season success starts with the work you do before it arrives.

Mar 11, 2026

Spring and summer bring peak traffic to self storage facilities, and this episode of Modern Storage® Unpacked gives owners, operators, and managers a practical roadmap for getting their properties ready. Modern Storage® walks through the steps you can take right now to make sure your facility is prepared to handle the busy season with confidence.

Mar 10, 2026

Modern Storage® breaks down why self storage operators should regularly test their own online rental process from the customer's perspective. Friction in your checkout flow costs you tenants, and the standard is simple: if it is not as easy as ordering on Amazon, it needs work. Small fixes to your website and reservation experience can have a direct impact on conversions.

Mar 5, 2026

Mike makes the case for why Modern Storage® Hot Springs is the right choice for your storage needs. He walks through what sets this location apart, from the facility itself to the customer experience. If you are considering storage options in Hot Springs, this episode gives you a straight answer on why Modern Storage® belongs at the top of your list.

Mar 4, 2026

Modern Storage® sits down with Mike to walk through the full conversion of Modern Storage®'s Hot Springs facility, a former local skating rink transformed into a modern self storage property. The episode covers how to evaluate an existing build for adaptive reuse potential, making it a practical listen for storage operators, developers, and vendors exploring value-add opportunities. If you are considering a conversion project, this episode breaks down the process from the ground up.

Mar 3, 2026

In this episode, Modern Storage® explores the history behind Modern Storage®'s Hot Springs facility, which was once a beloved local skating rink called Skateland. Modern Storage® sits down with Mike to find out whether tenants ever share memories of the space, and the stories range from romantic beginnings to memorable falls on the rink floor. It is a look at how self storage facilities can become part of a community's long-term story.

Mar 1, 2026

Modern Storage® breaks down the practice of walking a self storage facility and what operators should be looking for along the way. A good facility walk is more than a visual check — it reveals operational gaps, maintenance needs, and customer experience issues before they become bigger problems. This episode gives storage operators a practical framework for making facility walks a consistent and productive habit.

Feb 25, 2026

Modern Storage® breaks down how self storage supports military families through the unique challenges of active duty life, from PCS moves and deployments to temporary housing transitions. The episode covers why flexible, month-to-month storage is a practical solution when timelines shift on short notice. If you or someone you know serves, this episode offers clear, actionable guidance on using storage to reduce stress during major life changes.

Feb 18, 2026

Modern Storage® breaks down the storage auction process from the facility side, reacting to Harrison Nevel's viral video about bidding on an abandoned unit. The episode covers what actually happens before a unit goes to auction, including the steps facilities take and what operators are responsible for managing. It is a practical look at a process that looks simple from the outside but involves more than most people realize.

Feb 13, 2026

Modern Storage® get personal in this lighthearted episode, sharing a relatable story about storing a husband's clothes and the surprisingly common habit of using self storage to quietly manage household clutter. The conversation explores how people use storage units for reasons that go beyond business or moving, sometimes just to reclaim space and sanity at home. If you have ever quietly relocated someone else's stuff without making it a whole thing, this episode is for you.

Feb 11, 2026

In this Valentine's Day episode of Modern Storage® Unpacked, Modern Storage® explores the sentimental and surprising items people store in their units, from wedding dresses and baby blankets to secret engagement rings. The conversation reveals how self storage often holds more than belongings, it holds memories, milestones, and carefully kept secrets. It is a lighthearted look at the emotional side of the storage industry that long-time renters will immediately recognize.

Feb 10, 2026

Modern Storage® breaks down what goes into a winning proposal in the self storage industry, from the elements that make one stand out to the red flags that signal a pass. Whether you are pitching a deal, responding to an RFP, or evaluating a partnership, this episode gives you a clear framework for saying yes or no with confidence. If proposals have ever felt like guesswork, this conversation will change that.

Feb 5, 2026

Modern Storage® pull back the curtain on the technology behind roll-up self storage doors, one of the industry's most overlooked but essential components. This episode breaks down how these systems work and highlights the specialized engineering and thinking that goes into designing them. If you have ever walked into a storage facility and taken the hardware for granted, this one will change how you see it.

Feb 4, 2026

Modern Storage® sit down with a representative from Central States, a 100% employee-owned manufacturer that has been producing steel building products since 1988. The conversation pulls back the curtain on the vendor side of the self-storage industry, including how Central States supports facility owners with metal building components and their Sentry roll-up door line. Listeners get an inside look at what it takes to supply and support the infrastructure that keeps storage facilities running.

Feb 2, 2026

Modern Storage® explores what it means to operate as a 100% employee-owned company in the self storage vendor space. The episode examines how an employee ownership model shapes company culture, customer service, and competitive positioning. If you work with storage industry vendors or are evaluating partners, this conversation offers a fresh perspective on what sets certain suppliers apart.

Jan 21, 2026

Modern Storage® breaks down the operational insights self storage operators need heading into 2026, with a focus on technology adoption and modern marketing strategies. The conversation is built around practical steps operators can take right now to run more efficient facilities and compete more effectively in today's market.

Jan 21, 2026

Modern Storage® celebrate the ribbon cutting of Modern Storage®'s Riverdale location, marking the company's 10th facility in Arkansas. The episode covers what made this milestone possible, including strong partnerships and a customer-first approach, and looks ahead at continued growth across Central Arkansas.

Jan 20, 2026

Modern Storage® digs into what good customer service actually looks like in the self storage industry and why it makes a real difference for operators and renters alike. From small touchpoints to lasting impressions, this episode breaks down why the customer experience often gets overlooked and what facilities can do to stand out. If you work in storage or are building a business in the space, this conversation will sharpen how you think about every customer interaction.

Jan 19, 2026

Modern Storage® breaks down why your self storage facility's online reputation is one of the most powerful factors driving new rentals. They cover what potential tenants find when they search for your facility and how reviews, ratings, and response habits shape their decision before they ever visit. If you are not actively managing your online presence, this episode explains what is at stake and where to start.

Jan 14, 2026

Modern Storage® brings back Shelly from Festive Cheer to walk through the right way to take down and store holiday decorations after the season ends. Shelly breaks down expert dos and don'ts for packing ornaments, ribbon, bows, and other seasonal items to prevent damage, tangles, and disorganization. This episode is a practical guide for anyone who wants to start next holiday season with décor that is easy to find and ready to use.

Jan 1, 2026

Modern Storage® get personal in this episode of Modern Storage® Unpacked, talking about the realities of adult friendships and what it actually looks like to maintain connection outside of the usual going-out routine. The conversation explores how meaningful time with friends does not have to be elaborate or expensive, just intentional. It is a candid, relatable episode that steps back from storage talk and leans into the human side of building a life you enjoy.

Jan 1, 2026

Modern Storage® wraps up the first year of Modern Storage® Unpacked with a blooper reel celebrating the moments that did not make the final cut. From fumbled words to fits of laughter, this episode looks back on the guests, conversations, and chaos that defined the podcast's debut year. Listeners are invited to share what topics they want unpacked in 2026.

Dec 31, 2025

Modern Storage® walks through the end-of-year clean-out process, covering when to take down holiday decorations and how to make smart decisions about what to keep, store, or get rid of. The episode is practical and direct, giving listeners a clear framework for decluttering as the new year approaches. If you are staring down a house full of holiday stuff and do not know where to start, this one is for you.

Dec 29, 2025

Modern Storage® tackles the post-holiday question everyone avoids: when should the Christmas decorations actually come down? Modern Storage® makes the case for a ruthless clean-out, arguing that anything unused this season probably does not deserve a spot in storage for next year. This quick episode sets the tone for a fresh start heading into 2026.

Dec 24, 2025

Modern Storage® trace the evolution of Christmas decoration trends and tackle the question every holiday decorator faces: are your decorations bringing joy or just taking up space? This episode covers practical strategies for organizing, storing, and decluttering holiday items so the season feels festive rather than overwhelming. From upside-down trees to the art of letting go, it is a timely guide for anyone staring down a garage full of holiday bins.

Dec 19, 2025

Modern Storage® tackles a question that has crossed every storage renter's mind: do bugs actually freeze inside a storage unit during winter? The episode breaks down how temperature and climate control affect pest activity and what renters can do to keep insects out of their units year-round. If you have ever hoped the cold was doing the pest control work for you, this episode has the honest answer.

Dec 17, 2025

Modern Storage® tackles common winter storage myths head-on, covering everything from pests and frozen bugs to plants, holiday décor, and temperature-sensitive belongings. This episode separates storage fact from fiction so listeners know exactly what is safe to store, what to avoid, and how to protect their items during the colder months. A practical listen for anyone relying on self storage through the winter season.

Dec 10, 2025

Modern Storage® pull back the curtain on what it's really like to work in self storage, sharing the insider knowledge they wish every tenant had before move-in day. The conversation covers practical tips on locking your unit correctly, communicating with your facility, and showing up prepared to avoid common headaches. If you rent a storage unit or are planning to, this episode gives you a straightforward look at what the staff on the other side of the counter actually wants you to know.

Oct 22, 2025

Modern Storage® breaks down how artificial intelligence is changing the self storage industry, from security upgrades to improved customer experiences. They cover both the promising applications and the legitimate concerns operators should be thinking about. If you want a grounded look at where AI fits in self storage right now, this episode is worth your time.

Oct 8, 2025

Modern Storage® and Tyler break down everything you need to know about storing boats and RVs for the off-season, including how to properly prep your vehicle before it goes into storage. The episode covers practical winterization tips and explains the benefits of using Modern Storage® for recreational vehicle storage. Whether you own an RV, a boat, or both, this episode gives you a clear plan for keeping your investment protected through the colder months.

Sep 17, 2025

Modern Storage® sits down with Jeffrey, a lawn care business owner who runs his operation out of a Modern Storage® unit. They cover how he got started, practical lawn care tips, and the role affordable storage has played in helping him grow. The conversation is candid, useful, and a great listen for anyone thinking about launching a service-based side hustle.

Aug 27, 2025

Interior designer Garry, the creative mind behind Modern Storage® facilities, joins Modern Storage® to break down what goes into designing functional and visually appealing storage spaces. He shares space-saving design hacks, practical tips for small businesses using storage, and the philosophy behind the Modern Storage® aesthetic. If you want to make smarter use of your space, this episode gives you concrete ideas to work with.

Aug 26, 2025

Modern Storage® breaks down exactly what fits inside a 10x15 storage unit, covering furniture, appliances, seasonal items, and more. Whether you are moving, downsizing, or decluttering, this episode gives you a practical framework for planning your storage needs. You will also walk away with expert tips on how to pack and organize a 10x15 unit to make the most of every square foot.

Aug 11, 2025

Modern Storage® tackles the surprisingly common question of whether someone can legally live inside a self storage unit. The answer is a hard no, and this episode breaks down exactly why, covering the safety risks, legal consequences, and liability issues for both tenants and facility operators. If you have ever wondered where the line is drawn, this episode makes it crystal clear.

Jul 9, 2025

Modern Storage®, Modern Storage®, and guest Caleb break down one of the most common self storage questions: what size unit do you actually need? The episode covers the most popular unit sizes, what each size can realistically hold, and how to maximize every square foot of your space. Caleb also shares practical organization tips and storage hacks to help renters get the most out of their unit.

Jun 4, 2025

Modern Storage® breaks down what is fueling the continued growth of the self-storage industry in 2025, covering everything from shifting lifestyles to rising business demand. The episode offers a practical look at the real forces behind the trend, with honest conversation and a few laughs mixed in.

May 28, 2025

In Episode 14, Modern Storage® and guest Tyler dig into some of the strangest and most unsettling storage unit stories from across the industry and the internet. From bizarre forgotten finds to shocking cases of neglect, the episode covers real tales that reveal just how unpredictable self storage can be. If you work in the industry or are just curious about what really goes on behind those roll-up doors, this one is worth a listen.

May 21, 2025

In Episode 13 of Modern Storage® Unpacked, Modern Storage® tackles the viral trend of people attempting to live in self storage units. They dig into why this phenomenon keeps surfacing on social media, what it reveals about broader housing challenges, and what storage operators need to know about the legal and practical realities of unauthorized occupancy.

May 20, 2025

Modern Storage® digs into the viral trend of people converting self storage units into makeshift living spaces. The episode breaks down why this keeps happening, what it means for storage facility operators, and the real legal and safety issues at stake. If you manage or own a storage facility, this one is worth your time.

May 7, 2025

Modern Storage® takes on the question every self storage professional gets asked: is Storage Wars actually real? They compare the drama of the hit TV show to how storage auctions actually work in the industry, covering everything from genuine finds to the parts that get left on the cutting room floor. If you have ever wondered how much of what you see on screen reflects real life, this episode gives you a straight answer.

Apr 30, 2025

Modern Storage® sit down with Amber Taggard, founder of The Organizer Chicks, to dig into why so many Americans are overwhelmed by clutter and what to do about it. Amber shares her top five organization tips for tackling problem areas like overstuffed closets and chaotic garages, along with practical advice on knowing when to bring in extra storage support. If you have been putting off getting your space under control, this episode gives you a clear starting point.

Apr 23, 2025

Modern Storage® breaks down the factors that drive storage unit pricing, including location, demand, timing, and available amenities. Whether you are renting for the first time or looking to get a better deal on an existing unit, this episode gives you practical knowledge to make a confident decision. Tune in for insider tips straight from the self storage industry.

Apr 16, 2025

Modern Storage® sit down with Destin, Community Director at Bowman Pointe, to explore the intersection of apartment living and self storage. Destin shares real stories from her experience managing residents, including the creative and sometimes extreme lengths people go to when they run out of space. The conversation highlights how storage needs show up in everyday life and why smart storage solutions matter for renters.

Apr 9, 2025

In Episode 7 of Modern Storage® Unpacked, Modern Storage® takes a hard look at the growing trend of kiosk-only self storage facilities and what gets lost when human staff disappear from the equation. They explore the real limitations of relying solely on technology for customer service, security, and emergency response. If you are considering a kiosk-only operation or simply want to understand the tradeoffs, this episode breaks it down honestly.

Apr 7, 2025

Modern Storage® digs into the reality of kiosk-only self storage, weighing the convenience factor against the gaps that automated systems leave behind. The episode explores what happens when technology handles the easy stuff but falls short when customers actually need help. If you are considering a kiosk-forward operation or just want to understand the tradeoffs, this episode makes the case for keeping humans in the mix.

Mar 14, 2025

Modern Storage® kick off Modern Storage® Unpacked with an introduction to the self storage world, covering practical advice on choosing the right unit size and organizing your space efficiently. This debut episode sets the tone for the show: straightforward storage guidance that takes the guesswork out of the process. Stay for the blooper reel that proves even storage experts have their moments.